Terms and Conditions

Acceptance of Terms

By accessing, browsing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional guidelines, rules, or policies referenced herein. Salon Sally reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

Eligibility

You must be at least 18 years old to use Salon Sally. By using our services, you represent that you meet this age requirement. If you are using the Service on behalf of a company or organization, you represent and warrant that you have the authority to bind such entity to these Terms.

Services Provided

Salon Sally offers an AI-powered WhatsApp scheduling bot designed for businesses in the beauty and salon industry. The Service helps users schedule and manage appointments, send automated reminders, and handle customer communication through WhatsApp.

User Responsibilities

When using Salon Sally, you agree to:

• Provide accurate and complete information when signing up for our services.
• Maintain the confidentiality of your account and login credentials.
• Immediately notify us of any unauthorized use of your account.
• Use the Service only for lawful purposes and in accordance with these Terms.

You agree not to:

• Engage in any fraudulent or illegal activities.
• Use the Service to transmit any harmful, threatening, or unlawful content.
• Interfere with or disrupt the operation of the Service or its security.
• Attempt to gain unauthorized access to our systems or user data.

Payments and Billing

Our subscription plans and pricing are available on our website. By subscribing to our Service, you agree to:

• Pay all fees associated with your chosen subscription plan.
• Provide accurate and complete billing information.
• Keep your billing information up to date.

All fees are exclusive of taxes unless stated otherwise. You are responsible for paying all applicable taxes.

Cancellation and Termination

Cancellation by You

You may cancel your subscription at any time by contacting us at info@salonsally.com or through your account settings. Upon cancellation, you will continue to have access to the Service until the end of the current billing cycle. No refunds will be provided for any unused portion of the subscription.

Termination by Salon Sally

We reserve the right to suspend or terminate your account or access to the Service at any time, with or without cause, including if we reasonably believe you have violated these Terms or engaged in unlawful conduct. In such cases, we may delete your account and any associated data.

Intellectual Property

All content, software, and materials available on Salon Sally, including but not limited to text, graphics, logos, trademarks, and the design of the Service, are the property of Salon Sally or its licensors. You are granted a limited, non-exclusive, and non-transferable license to access and use the Service for its intended purposes. You may not reproduce, distribute, or create derivative works from any content on the website without prior written permission.

Privacy

Your privacy is important to us. Our Privacy Policy governs the collection and use of your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Salon Sally, its affiliates, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

In no event shall our liability to you exceed the total amount paid by you to Salon Sally for services during the twelve (12) months prior to the claim.

Disclaimer of Warranties

The Service is provided “as is” and “as available,” without any warranties of any kind, either express or implied. We make no guarantees regarding the accuracy, reliability, or availability of the Service. Your use of the Service is at your own risk.

Indemnification

You agree to indemnify, defend, and hold harmless Salon Sally, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Service, your breach of these Terms, or your violation of any applicable laws.

Governing Law and Dispute Resolution

These Terms and your use of the Service shall be governed by the laws of the State of Colorado, United States, without regard to its conflict of laws principles. Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association, and shall be held in Boulder, Colorado, United States.

Changes to the Service or Terms

Salon Sally reserves the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice. We may also update these Terms from time to time. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions or concerns about these Terms or the Service, please contact us at:

Email Address: info@salonsally.com

Address: Agent 8 1942 Broadway Suite 314C Boulder CO 80302 US

Entire Agreement

These Terms, along with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and Salon Sally concerning your use of the Service.